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Xerox WorkCentre 6027 User Manual

Xerox WorkCentre 6027
226 pages
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Troubleshooting
Xerox
®
WorkCentre
®
6027 Multifunction Printer 193
User Guide
Symptom Cause Solution
Partial blanks, creased paper, or
blotted printing
The paper is damp. Replace the paper.
The paper is outside the
recommended specification
range.
Replace the paper with a recommended
size and type, and confirm that your
control panel and print driver settings are
correct. For details, see Supported Paper
on page 84.
The printer is worn or damaged.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/WC6027support.
The toner cartridges are not
Xerox
®
toner cartridges.
Replace the toner cartridges with
genuine Xerox
®
toner cartridges. For
details, see Consumables on page 168.
The altitude setting is incorrect. Adjust the altitude setting of the printer.
For details, see Adjusting the Altitude on
page 164.
Condensation inside the printer
causes partial blanks or creased
paper.
Turn on the printer and leave it on for at
least one hour remove the condensation.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/WC6027support.
Vertical blanks
The lenses are being blocked.
Clean the lenses inside of the printer. For
details, see Cleaning the LED Lenses on
page
155.
The printer is worn or damaged.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/WC6027support.
The toner cartridges are not
Xerox
®
toner cartridges.
Replace the toner cartridges with
genuine Xerox
®
toner cartridges. For
details, see Consumables on page 168.

Table of Contents

Other manuals for Xerox WorkCentre 6027

Questions and Answers:

Xerox WorkCentre 6027 Specifications

General IconGeneral
Print TechnologyLaser
Print Resolution1200 x 2400 dpi
Maximum Paper Size8.5 x 14 in
Duplex PrintingManual
Monthly Duty Cycle30, 000 pages
FunctionsPrint, Copy, Scan, Fax
Paper Capacity150 sheets
Processor Speed525 MHz
Memory512 MB
ConnectivityEthernet, Wi-Fi
Mobile PrintingApple AirPrint, Google Cloud Print

Summary

Safety

Notices and Safety

Read these instructions carefully before operating your printer for continued safe operation.

Electrical Safety

Guidelines and hazards related to electrical safety, including power cord and emergency turn off.

Operational Safety

Guidelines for safe operation, including handling trays, rollers, and hot surfaces.

Maintenance Safety

Safety precautions for performing maintenance procedures on the printer.

Installation and Setup

Installation and Setup Overview

Overview of initial printer setup, connection methods, and software installation.

Connecting the Printer

Instructions for connecting the printer via USB, wired network, or wireless network.

Installing the Software

Steps for installing printer drivers and utilities for Windows and Macintosh.

Configuring Network Settings

Guidance on TCP/IP, IP addresses, and network configuration.

Configuring Fax Defaults and Settings

Setting up default and custom configurations for fax functionality.

Configuring Security Settings Using CentreWare Internet Services

How to configure security settings like administrator access and IPsec.

Configuring Secure Settings Using the Control Panel

Setting up panel locks and service locks for printer feature access.

Setting Up Scanning

Overview and steps for setting up scanning to various destinations.

Paper and Media

Loading Paper

Step-by-step instructions for loading paper into the printer trays.

Scanning

Scanning to a USB Flash Drive

How to scan documents and save them to a USB flash drive.

Faxing

Sending a Fax from the Printer

How to send a fax directly from the printer's control panel.

Printing

Copying

Making Copies

Step-by-step guide to making copies using the document glass or ADF.

Maintenance

Cleaning the Printer

General precautions and instructions for cleaning the scanner, exterior, and interior.

Troubleshooting

General Troubleshooting

Common issues like printer not turning on, resets, and not printing.

Paper Jams

Information on minimizing, locating, and clearing paper jams.

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