Xerox WorkCentre 6027 User Manual

Troubleshooting
192 Xerox
®
WorkCentre
®
6027 Multifunction Printer
User Guide
Symptom Cause Solution
Only one color is faded Toner cartridge is empty or
damaged.
Check the condition of the toner
cartridge and replace it if necessary.
Stray black dots, white areas, or
dropouts
The paper is outside the
recommended specification
range.
Replace the paper with a recommended
size and type, and confirm that your
control panel and print driver settings are
correct. For details, see Supported Paper
on page 84.
The toner cartridges are not
Xerox
®
toner cartridges.
Replace the toner cartridges with
genuine Xerox
®
toner cartridges. For
details, see Consumables on page 168.
• Vertical black or color streaks
or multiple colored streaks or
lines
• Streaks in one color only
The toner cartridges are not
Xerox
®
toner cartridges.
Replace the toner cartridges with
genuine Xerox
®
toner cartridges. For
details, see Consumables on page 168.
There is a problem with the
toner cartridge for that color.
Check the condition of the toner
cartridge and replace it if necessary. For
assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/WC6027support.
Color around the edge of
printing is incorrect
The color registration is
incorrect.
Adjust the color registration. For details,
see Color Registration on page 162.

Xerox WorkCentre 6027 Specifications

General

Print Technology	Laser
Print Resolution	1200 x 2400 dpi
Maximum Paper Size	8.5 x 14 in
Duplex Printing	Manual
Monthly Duty Cycle	30, 000 pages
Functions	Print, Copy, Scan, Fax
Paper Capacity	150 sheets
Processor Speed	525 MHz
Memory	512 MB
Connectivity	Ethernet, Wi-Fi
Mobile Printing	Apple AirPrint, Google Cloud Print