Yealink SIP-T19 E2

User Guide for the SIP-T19(P) E2 IP Phone
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To answer multiple calls on the shared line:
An incoming call arrives on the shared line when there is an active call on phone A. You can
answer the incoming call on either phone A or phone B. The LCD screen of phone A displays the
information of the incoming call (e.g., “Incoming call: 4604 Yealink”).
Note
Do one of the following on phone A:
- Press the Answer soft key. Phone B stops ringing.
- Press to access the new call.
Press or the Answer soft key. Phone B stops ringing.
The incoming call is answered and the original call is placed on hold.
You can also answer the call on phone B:
1. Press or the Answer soft key. Phone A stops ringing.
Placing a Call on Hold
To place a call on hold:
1. Press the Hold soft key on phone A when party A and party C are talking.
The shared line call is placed on hold.
Retrieving a Held Call
If there is a held call between phone A and phone C, you can retrieve a held call on phone A.
To retrieve the held call on phone A:
1. Press the Resume soft key on phone A.
The conversation between phone A and phone C is retrieved.
Bridged Line Appearance (BLA)
BLA allows users to share a SIP line on two or more IP phones. Users can monitor the specific
extension (BLA number) for status changes on each IP phone. To use this feature, a BLA group
Make sure call waiting feature is enabled on phone A. For more information, refer to Call Waiting
on page 85.