141
During data
communication over
Bluetooth, no data
transmitted, or
transmitted data was
incomplete.
Bluetooth radio is not
on.
Turn on the Bluetooth radio.
You moved out of range
of another Bluetooth
device.
Move within 10 meters (32.8 feet) of the other device.
No sound. Volume setting is low or
turned off.
Adjust the volume.
Device shuts off. Device is inactive. The display turns off after a period of inactivity. Set this
period to 15 seconds, 30 seconds, 1, 2, 5, 10 or 30
minutes.
Battery is depleted. Replace the battery.
Tapping the window
buttons or icons
does not activate the
corresponding
feature.
The device is not
responding.
Reset the device.
A message appears
stating that the
device memory is
full.
Too many files stored
on the device.
Delete unused memos and records. If necessary, save
these records on the host computer (or use an SD card for
additional memory).
Too many applications
installed on the device.
Remove user-installed applications on the device to
recover memory. Select > Storage > FREE UP
SPACE > REVIEW RECENT ITEMS. Select the unused
program(s) and tap FREE UP.
The device does not
decode with reading
bar code.
Scanning application is
not loaded.
Load a scanning application on the device or enable
DataWedge. See the system administrator.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between exit
window and bar code is
incorrect.
Place the device within proper scanning range.
Device is not
programmed for the bar
code.
Program the device to accept the type of bar code being
scanned. Refer to the EMDK or DataWedge application.
Device is not
programmed to
generate a beep.
If the device does not beep on a good decode, set the
application to generate a beep on good decode.
Battery is low. If the scanner stops emitting a laser beam upon a trigger
press, check the battery level. When the battery is low,
the scanner shuts off before the device low battery
condition notification. Note: If the scanner is still not
reading symbols, contact the distributor or the Global
Customer Support Center.
Table 16 Troubleshooting the MC93XX
Problem Cause Solution
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