Maintenance and Troubleshooting
160
A message appears
stating that the device
memory is full.
Too many files stored
on the device.
Delete unused memos and records. You can save these
records on the host computer.
Too many
applications installed
on the device.
If you have installed additional applications on the device,
remove them to recover memory. See the TC8300 Integrator
Guide.
The device does not
accept scan input.
Unreadable barcode. Ensure the symbol is not defaced.
Distance between
scanner exit window
and barcode is
incorrect.
Move the device closer or further from the barcode to the
proper scanning range.
Device is not
programmed for the
barcode.
Verify that the device can read the type of barcode being
scanned (See Specifications). Ensure that the barcode
parameters are set properly for the barcode being scanned.
Device is not
programmed to
generate a beep.
Verify that a beep on a good decode is used.
During USB data
communications, no
data was transmitted, or
transmitted data was
incomplete.
Incorrect cable
connection.
See Accessories.
Communications
software is not
installed or
configured properly.
See Accessories.
Table 18 Troubleshooting the TC8300 (Continued)
Problem Cause Solution