P1074041-001 • ZQ510 Replacement Kits • 3-48 •
Section 3: ZQ520 Congurator and Repair Kits
Using The Product Configuration Code
Each ZQ520 printer has a Product Configuration Code (PCC). When ordering
replacement parts, use the PCC code to determine the features installed on your
printer. Then use the replacement kit part numbers to determine which kit to order.
Contact Customer Service if you are unsure of the correct part or assembly
number.
Refer to “Factory Repair & Parts Ordering Procedure” for further information on
ordering parts.
Component Replacement Procedures
Follow the kit replacement procedures as detailed in Section 2. Always replace
a component or assembly with the same part number. If you install a part on
an ZQ500 Series printer different from the originally installed component (e.g. a
different radio assembly or CPU board), you may have to change the configuration
status (PCC code) of the printer. A change in the printer’s configuration status will
require an update to the configuration part number on the serial number label.
Accurate configuration numbers enable service and technical support personnel to
accurately diagnose any problems which may occur with your printer.
If you need to send your printer to the Factory Service Center (FSC), your printer
will be updated as necessary to conform with the Product Configuration Code on
the serial number label.
Notes: If the label does not properly identify the printer’s current configuration, any
changes you have made to the printer’s configuration may be removed should it be
returned to Zebra.
If you contact Zebra’s technical support staff, you will be asked for your unit’s
configuration number. If the configuration number you supply does not correspond
to the printer’s actual status, any technical support you receive may not be
accurate.
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