Zebra ZQ520 - Factory Repair And Parts Ordering Procedure; Repair Services Contact Information

P1074041-001 • ZQ510 Replacement Kits • 3-49 •
Factory Repair And Parts Ordering Procedure
If you need to return a printer to the factory for repair or upgrade, a Return
Material Authorization (RMA) must be issued from Repair Services prior
to returning any assemblies, PC boards, printers, cables, etc. for repair or
replacement. The name, address, contact and phone number of the company that
equipment is to be returned to must also be provided. A problem description is
also necessary.
When replacing items always refer to the Product Configuration Code to insure the
correct part for your specific unit is being ordered. If you are unsure of the correct
part, contact Zebra Customer Service with the unit serial number, and the Product
Configuration Code to obtain the appropriate part number(s). The serial number
label and Product Configuration Code label are either on the bottom or the back
of the printer. Refer to the ZQ500 Series User Guide for more information on label
location.
Equipment received without return authorization will not be accepted.
Repair Services Contact Information
IN THE USA IN EUROPE
Zebra Technologies Corporation, LLC
Zebra Technologies Europe, Limited
475 Half Day Road, Suite 500
Lincolnshire, Illinois 60069 USA
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire SL8 5XF, UK
Phone: +1.847.913.2259 Telephone: +44 (0)1628 556000
Fax: +1.847.913.8766 Fax: +44 (0)1628 556001
e-mail: repair@zebra.com e-mail: tseurope@zebra.com
RMA requests: repair@zebra.com RMA requests: ukrma@zebra.com
Ask for Customer Support
IN ASIA PACIFIC REGION Technical Support Customer Service
Zebra Technologies Asia Pacic Pte Ltd
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
T: +65 6858 0722
F: +65 6885 0838
T: +65 6858 0722
F: +65 6885 0838
E: tsasiapacic@zebra.com
For printers, parts, media,
and ribbon, please call your
distributor, or contact us.
T: +65 6858 0722
F: +65 6885 0837