Zebra ZT610 - Alerts and Error Messages

Diagnostics and Troubleshooting
Troubleshooting—Alerts and Error Messages
244
P1088680-001 ZT600 Series™ User Guide 5/22/17
Troubleshooting
Alerts and Error Messages
Display/
Indicator Lights
Possible Causes Recommended
Solutions
STATUS light steady red
PAUSE light steady yellow
The printhead is not fully
closed.
Close the printhead
completely.
The printhead open sensor is
not working properly.
Call a service technician to
replace the sensor.
STATUS light steady red
SUPPLIES light steady red
The media is not loaded or is
loaded incorrectly.
Load media correctly. See
Load the Media on page 32.
Misaligned media sensor. Check the position of the
media sensor.
The printer is set for
noncontinuous media, but
continuous media is loaded.
1. Install the proper media
type, or reset printer for the
current media type.
2. Calibrate the printer. See
Calibrate the Ribbon and
Media Sensors
on page 192.
STATUS light steady yellow
SUPPLIES light flashing yellow
Ribbon is loaded, but the
printer is set for direct thermal
mode.
Ribbon is not required with
direct thermal media. If you
are using direct thermal media,
remove the ribbon. This error
message will not affect
printing.
If you are using thermal
transfer media, which requires
ribbon, set the printer for
Thermal Transfer mode. See
PRINT METHOD
on page 108.
STATUS light steady red
PAUSE light steady red
DATA light steady red
The printhead was replaced
with one that is not a genuine
Zebra™ printhead.
Install a genuine Zebra™
printhead.
HEAD OPEN
CLOSE HEAD
MEDIA OUT
LOAD MEDIA
WARNING
RIBBON IN
PH NOT AUTHENTICATED
REPLACE PRINTHEAD