Chapter 46 File Manager
ZyWALL USG Series User’s Guide
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become the active device. Don’t select the Reboot prompt after uploading firmware to the passive
device if you want the passive device to remain passive when new firmware is uploaded. Alternatively,
disable Device HA Pro if you want to just upload firmware to the active Zyxel Device.
46.3.2 Cloud Helper
Cloud Helper lets you know if there is a later firmware available on the Cloud Helper server and lets you
download it if there is.
Note: You can download up to firmware version 4.20, directly from the Zyxel website. To
download firmware version 4.25 and later, go to myZyxel, create an account and
register your Zyxel Device first. Then you will be able to see links to and get notifications
on new firmware available.
At the time of writing, the Firmware Upgrade license providing Cloud Helper new firmware notifications is
free when you register your Zyxel Device. The license expires on 2020/12/31 if you have firmware version
4.20 or 4.25, and does not expire if you have firmware version 4.25 patch 1 and later.
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