6
TROUBLESHOOTING
This chapter lists some issues that you may encounter while installing,
configuring, and using the Access Point, and provides information on
how to resolve them.
Basic Connection
Checks
■ Verify that the Access Point is connected to your switch or hub and
that all the equipment is powered on. Check that the LAN LED is on,
and that any corresponding LEDs are also illuminated.
■ Ensure that the computers have completed their startup procedure
and are ready for use. Some network interfaces may not be correctly
initialized until the startup procedure has completed.
■ If the LAN LED is not on, check if the cable you are using is not faulty.
Try a different cable. Check also that the Uplink/Normal switch on the
hub or switch is in the correct position.
Cannot Connect to
the Wireless Access
Point to Configure
It
Check the following:
■ The Access Point is properly installed, LAN connections are OK, and it
is powered on. Check the LEDs for port status.
■ Ensure that the admin computer and the Access Point are on the same
network segment.
■ If the admin computer is set to “Obtain an IP Address automatically”
(DHCP client), restart it.
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