- 141 -
000908AG
8 - Maintenance
- Error code
- Error message
- Warning
Name of Alarm and Cause Solution
- W054
- SOH Low ( Fault )
-
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Battery unit blocked through low state of health
(SOH):
Indicates that the SOH level of the battery unit (during
normal operation) is below the threshold for use. The
alarm is displayed for SOH values below 60%.
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be replaced.
- W055
- Battery Low ( 0% )
-
No Icon
State of charge (SOC) of battery unit low:
Indicates that the battery is completely dead.
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installed, it is advisable to force the battery to recharge using
the electrical grid (charge in AC). Otherwise it is necessary to
have good energy production and low absorption of domestic
loads to carry out the recharging of the battery (charge in DC).
- W056
- Power Engage
-
(On)
Problem with battery unit (power) connection
cables:
Error detected on the power cables between the
inverter unit and the battery unit.
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and the battery unit. Particularly check the connectors have
been installed correctly and that there are no breaks in the
cables connecting the two units.
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- If the problem persists (once the inverter has been switched
off and back on again), contact customer assistance.
- W059
- Output power
Overload
-
(On)
Overload on Backup output:
The alarm occurs when there is an excessive request
for power by the grid with the inverter in "Backup"
mode.
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- If the problem persists (once all loads have been
disconnected and the inverter has been switched off and back
on again), contact customer assistance.
- W060
- COMMISSIONING -
SOH test - Warning
-
No Icon
State of health (SOH) of battery unit low:
Indicates that the SOH level of the battery unit (during
system commissioning) is close to the threshold below
which it cannot be used. The alarm is displayed for
SOH values between 51 and 60%.
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with SOH values of below 50% it should be replaced.
- W061
- COMMISSIONING -
SOH test - Fault
-
No Icon
Battery unit blocked through low state of health
(SOH):
Indicates that the SOH level of the battery unit (during
system commissioning) is below the threshold for use.
The alarm is displayed for SOH values below 50%.
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be replaced.
- W062
- BMS Shutdown err
-
No Icon
Disconnection of the battery did not occur:
Impossible to disconnect the battery unit (via the
system's internal devices) following a command
(automatic or manual).
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- If the problem persists (once the inverter has been switched
off and back on again), contact customer assistance.
- W063
- Force Grid
Disconnection for
Backup Request
-
(On)
Forced disconnection from grid:
The inverter disconnects from the grid following a
command input in Backup mode
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that the inverter has been forced to disconnect from the grid to
go into Backup mode
W064
- Battery Firmware
Update Failed
-
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failed.
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If the error warning is shown again contact customer
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- E001
- Input OC
-
(On)
Input over-current (photovoltaic generator):
The alarm occurs when the inverter's input current
exceeds the inverter's threshold for maximum input
current.
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input current which exceeds the maximum threshold allowed
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(independent or in parallel) is carried out correctly.
- If both checks are positive, contact customer assistance.
- E002
- Input OV
-
(On)
Input overvoltage (photovoltaic generator):
The alarm is generated when the input voltage (from
the PV generator) exceeds the inverter's threshold of
maximum input voltage.
The alarm is triggered before reaching the absolute
threshold beyond which the inverter will be damaged.
When the inverter's input voltage exceeds the Over
Voltage threshold, the inverter will not start up due to
the generation of the alarm.
,WLVQHFHVVDU\WRPHDVXUHWKHinput voltage inside the
inverter with a voltmeter.
- If it is higher than the maximum voltage of the operating
range, the alarm is genuine and it is necessary to check the
FRQ¿JXUDWLRQRIWKHPV generator. If the voltage has also
exceeded the maximum input threshold the inverter could be
damaged.
- If it is lower than the maximum voltage of the operating
range, the alarm is caused by an internal malfunction and it is
necessary to contact customer assistance.
- E003
- No Parameters
-
(On)
DSP initialisation error:
The main microcontroller is unable to correctly
initialize the two DSPs (booster stage and inverter
stage). The error is caused by communication
problems on the inverter's internal bus.
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- If the problem persists (once the inverter has been switched
off and back on again), contact customer assistance.