4-4 Troubleshooting
Common Problems 0
The diagnostic tests are intended to test only Acer products. Non-Acer products,
prototype cards, or modified options can give false errors and invalid system
responses.
Use the following procedure as a guide for computer problems.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or
by repeating the same operation.
3. Use the troubleshooting sections to try and resolve the issue.
Figure 4-1. Common Problems
4. If the issue is still not resolved, refer to Online Support Information.
Start
Hardware or
Software Failure?
Hardware Failure
Determine HW
failure type
Component
Failure
LCD Failure Mainboard Failure
Software Failure
HDD Image
Failure
Go to Component
Failure section
Go to LCD Failure
Section
Replace
Mainboard
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