Agilent Technologies 1290 - Writing the pump encoder tag failed; Pump drive blocked or encoder failed

1290 Infinity Quaternary Pump User Manual 107
Error Information
7
Pump Error Messages
Writing the pump encoder tag failed
Error ID: 29200
Writing the pump encoder tag has failed.
• Parameter: 1 – 2 referring to pump drive
Pump drive blocked or encoder failed
Error ID: 29214
Pump drive blocked or encoder failed.
• Parameter: None
Probable cause Suggested actions
1 Defect connection between encoder and
main board.
Please contact your Agilent service
representative.
2 Defect tag Defect connection between tag
and encoder.
Please contact your Agilent service
representative.
Probable cause Suggested actions
1 Blockage of the pump drive Drive encoder
failed.
Please contact your Agilent service
representative.