Chapter 5: Maintenance and Troubleshooting
VSpin User Guide
80
Bucket failed to align within the
specified bucket tolerance
Occurs after a spin when the
bucket does not align with the
door.
Follow the procedure for
“Creating and Managing
Profiles” on page 37.
Increase the bucket tolerance; it
is possible that it is set too small.
If the problem persists, contact
Velocity11.
Could not connect to the VSpin Power or communications are
not functioning properly.
Check to make sure that the:
❑ Power cord is properly
plugged in to the VSpin
power entry and the wall
outlet
❑ Power switch is turned on
❑ Fuse is not burned out
❑ Serial cable is properly
plugged into the VSpin and
the computer
❑ VSpin is plugged into the
serial port specified in the
profile
❑ The specified serial port is
not busy with another
application
Close may not be called at
present time
The VSpin is currently
performing another process,
and cannot perform the
requested action.
For example, the door cannot be
opened while the rotor is
spinning.
Wait for the current action to
finish before you perform the
next action.
Initialize may not be called at
present time
Open door may not be called at
present time
Reset may not be called at
present time
Spin cycle may not be called at
present time
IoBitDirIn() failed Internal error. Contact Velocity11.
IoBitDirOut() failed
IoClrOutBit() failed
IoSetOutBit() failed
NMC network failure
NmcDefineStatus() failed
Error What this means What to do
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