Chapter 5: Maintenance and Troubleshooting
VSpin User Guide
82
Timed out waiting for bucket to
lock
❑ The action did not complete
within the allotted time.
❑ The power or
communications to the
VSpin has been interrupted.
❑ A hardware problem has
occurred that needs to be
addressed.
Check to make sure that the:
❑ Power cord is properly
plugged in to the VSpin
power entry and the wall
outlet
❑ Fuse is not burned out
❑ Power switch is turned on
❑ The serial cable is properly
plugged into the VSpin and
the computer
Perform the action again.
If the problem persists, contact
Velocity11.
Timed out waiting for bucket to
unlock
Timed out waiting for door to
close
Timed out waiting for door to
lock
Timed out waiting for door to
open
Timed out waiting for door to
unlock
Timed out waiting for servo to
home
Timed out waiting for access to
COM port
Timed out waiting for amplifier
to reset
Timed out waiting for servo to
door
Tried to actuate bucket lock but
failed
The system may have
insufficient air pressure or
another hardware problem may
have occurred.
Check to make sure that the:
❑ Air hose is properly
connected to the VSpin and
to the air source
❑ Air is turned on at the
source
❑ Air pressure is at the proper
level as listed in “Laboratory
Requirements” on page 23
Unrecognized hardware
stepping
Occurs after initialize if
hardware is unrecognized.
Contact Velocity11.
Unrecognized hardware
stepping. Assuming hardware
stepping 0
This error occurs when the
software tries to query the VSpin
or a version number, but
receives no response.
For example, VSpin models
older than version 3 do not
report their version number to
the software.
In this case the software
assumes a stepping value of 0.
If you have received this error,
you might have a VSpin older
than version 3.
Contact Velocity11 to resolve
this issue.
Error What this means What to do
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