External Calls ............................................................................................33
Answering Calls .......................................................................................33
Selecting the Answer Type: Automatic or Manual ..........................................34
Choosing which Call to Answer First ..............................................................34
Answering an Internal Call ..............................................................................35
Answering an External Call ............................................................................35
The Attendant Does not Answer Immediately ................................................35
Holding a Call ...........................................................................................36
Redial Function: Redialing a Number ..............................................36
Consultation Call .....................................................................................36
Broker Call .................................................................................................37
Barge-In ......................................................................................................37
Call Transfer (Routing) ..........................................................................38
Selecting the Transfer Type: Automatic or Manual ........................................38
Manual Transfer without Presentation ............................................................39
Transfer to a Call Put on Hold ........................................................................40
Transfer to a Meet Me Conference ....................................................41
Adding the First Party .....................................................................................41
Adding other Participants ...............................................................................41
Adding Participants into a Conference in Progress ........................................41
Text Messaging ........................................................................................41
Chapter 4
Additional features
Overview .....................................................................................................43
S Keys .........................................................................................................43
Chained Call ...................................................................................................43
Charged Call ...................................................................................................43
Release Ctrl ....................................................................................................43
Frwrd Attnd .....................................................................................................43
DTMF ..............................................................................................................44
Record ............................................................................................................44
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