What to do if my Anticimex Control Systems Smart Connect cannot contact WisePlan?
If the Smart Connect mainly contacts WisePlan via SMS, consider relocating the Smart Connect to improve the GPRS signal quality. If this is the initial setup, try using a different SIM card that you know is working.
What to do if my Anticimex Smart Connect Control Systems Smart Catch is not operating?
Arm the trap and press. If you have WisePlan Pro, you can start the trap remotely, but the trap needs to be armed first.
What to do if Anticimex Control Systems Smart Connect is in linkmode, but the device is not linking?
Reset the Smart Connect device. After resetting, the Smart Connect device can be linked as usual.
Why my Anticimex Smart Connect device will not link?
The device can only link if both the lure box and lower shield are mounted correctly.
What does 'Awaiting activation' mean on my Anticimex Control Systems Smart Connect display?
Ensure that the Smart Connect is created on WisePlan.
What to do if Anticimex Control Systems Smart Connect device is not responding?
Here are several steps to try: 1. Put the system in Service mode. The increased frequency that the Smart Connect contacts the devices with, might be enough to get the device back in the system. 2. If that doesn't work, try pressing on the device. 3. If that still doesn't work, try changing the device’s batteries. After changing the battery, you must press on the device. After a while, when a device has run out of battery power, its status will change to ”device not responding”. 4. If all the above fails, unlink the device from the Smart Connect and link it again. If the Smart Connect has lost all contact with the device, it can be unlinked from the installation. The Smart Connect will try to contact the device for 2 minutes before automatically unlinking it. The device still belongs t...
FCC compliance information for Smart Connect (Art. No. 300 101).
FCC compliance information for Smart Eye (Art. No. 300 201).
FCC compliance information for Smart Catch (Art. No. 300 301).
Key information and guidance for users of the Smart Connect system.
Safe practices for managing and disposing of device batteries, including emergency steps.
Specifications for the SIM card needed to operate Anticimex Smart products.
Steps for registering users and the Smart Connect system on the WisePlan platform.
Steps to ready the Smart Connect for pairing with other devices like Smart Catch and Eye.
Instructions for opening and installing batteries in the Smart Eye device.
Steps to connect and establish communication for Smart Eye devices.
Guide for installing Smart Eye with a mouse adapter for monitoring.
Connecting Smart Eye, configured with a mouse adapter, to the system.
Instructions for mounting Smart Eye onto bait or spring trap boxes.
Connecting Smart Eye, mounted on trap boxes, to the Smart Connect system.
Using WisePlan Pro to remotely enable/disable Service mode for inspections.
Procedure to unlock the Smart Connect's screen interface using button commands.
Enabling and linking PIR sensors for Smart Catch and Smart Eye devices.
How to access and interpret the recorded PIR activity for connected devices.
Configuring the PIR sensor's active hours using the Smart Connect calendar.
Using WisePlan Pro to remotely trigger Smart Catch or Smart Eye devices.
Understanding the symbols on the map representing device activity and catches.
Steps to disconnect a device from its Smart Connect system.
Testing device signal strength using the Link Quality Information (LQI) mode.
Procedure to update the password for accessing the system.
Setting up individuals or groups to receive system alerts.
Process for adding new users with defined access privileges to WisePlan.
Updating existing user details, permissions, and connected systems.
Tools for organizing and finding connected traps within the system.
Reviewing past locations and activity periods for Smart Connect devices.
Interpretation of LED status lights for Smart Catch and Smart Eye devices.
Visual overview of transitions and states between Service and Run modes.
General| Brand | Anticimex |
|---|---|
| Model | Smart Connect |
| Category | Control Systems |
| Language | English |
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