7. To return to DIAGNOSTICS, with the cursor positioned next
to BACK TO DIAGNOSTICS, press the
Set Button H.
8. To return to system mode, press the
Exit Button G.
Run System Test
This test will scan the multiroom network to find the KP21 keypads
that are connected to the AVH21 hubs, and ultimately to the
AVR21EN, and confirm network communication. All keypads 1–20
that are communicating properly will be shown on screen. If there
are keypads in the system that do not appear, check to be sure
they are powered up from the WPS21 power hubs and that they
are properly connected via Cat. 5e to the AVH21 hubs.
Figure 80.
System Test Screen
To Run System Test:
1. In the Main Room, with the AVR21EN and video display ON,
using the AVR21ENR1 remote, press the
AVR Button 4.
2. Press the
Menu Button . The MAIN MENU will appear.
3. Press the
⁄
/
¤
Navigation Button F to place the cursor
next to DIAGNOSTICS. Press the
Set Button H. The
DIAGNOSTICS screen will appear.
4. With the cursor next to RUN SYSTEM TEST, press the
Set
Button H
. The SYSTEM TEST RESULTS screen will
appear (
Figure 80).
5. To return to DIAGNOSTICS, with the cursor positioned next to
BACK TO DIAGNOSTICS, press the
Set Button H.
6. To return to system mode, press the
Exit Button G.
Restart Network
In the unlikely event that the W.H.E.N. system should lock up, this
submenu will unlock the network and restart it. This will only
restart the network and will not affect any configuration that has
been done to Zones, Groups, Cameras, Doors, etc.
Figure 81.
Restart Network
by service personnel. In some cases, if a system is not performing
properly, Audioaccess Technical Support Staff may request some of
this information. These values are not accessible or configurable
from this screen.
Figure 78.
System Settings Page 1
Figure 79.
System Settings Page 2
If a system has only one AVH21 A/V Hub, the Settings screens
should appear as shown in
Figures 78 and 79. The values associ-
ated with AVH Hubs 2 and 3 will appear as shown in
Figure 79,
indicating no connection. If a second or third AVH21 is connected
and the SETTINGS PAGE 2 screen does not populate with values
indicating confirmation of connections and communication,
check connections between AVH21 hubs and AVH power
connections to find the problem. If problem persists, see the
Multiroom Troubleshooting Guide section.
To view Settings:
1. In the Main Room, with the AVR21EN and video display ON,
using the AVR21ENR1 remote, press the
AVR Button 4.
2. Press the
Menu Button . The MAIN MENU will appear.
3. Press the
⁄
/
¤
Navigation Button F to place the cursor
next to DIAGNOSTICS. Press the
Set Button H. The
DIAGNOSTICS screen will appear.
4. With the cursor next to SETTINGS, press the
Set Button H.
The SETTINGS PAGE 1 screen will appear (
Figure 78).
5. To view Page 2, with the cursor positioned next to GO TO
SETTINGS PAGE 2, press the
Set Button H. SETTINGS
PAGE 2 will appear (
Figure 79).
6. To return to SETTINGS PAGE 1, with the cursor positioned
next to GO TO SETTINGS PAGE 1, press the
Set Button
H
. SETTINGS PAGE 1 will appear.
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