• Your desktop computer must have an SSO-LD application installed.
• You must connect your desktop computer to your deskphone through the secondary LAN
interface on the deskphone.
You can use the SSO-LD feature in the following scenarios:
• Office: When you log in to a computer that you have connected to your office deskphone, or
when you reconnect your laptop to your office deskphone, the deskphone automatically
unlocks, and logs you in. When you turn off the computer and disconnect the computer the
deskphone automatically locks up. The deskphone does not log out and continues to log
missed calls.
• Shared public desk: When a user, for example, a guest, connects the office laptop to a
deskphone at a public desk, the deskphone automatically registers and the phone is
unlocked. When a user disconnects the laptop, the deskphone automatically unregisters or
locks. If the user reconnects to the same deskphone, the deskphone automatically
reregisters or unlocks.
• Conference room: This scenario is similar to that at a public desk, but when the user
disconnects the laptop, the deskphone reregisters with the room extension.
• Shared desk with shared computer: This scenario is similar to a desktop computer
connected to an office phone. However in this case, the desktop computer supports multiple
user login accounts as users share the PC and the phone by working on different shifts.
• Contact center: The desktop computer connected to the deskphone runs a contact center
program. When an agent logs in to the computer, the phone automatically registers the user
to a call server. The agent must log in to the call center separately. The agent also has the
option to log in through an agent login Feature Access Code (FAC) to the contact center
program. When the agent logs out of the computer, the phone unregisters, and hence, the
agent logs out of the call center.
Administering a VLAN
This section contains information on how to administer 9600 Series IP deskphones to minimize
registration time and maximize performance in a Virtual LAN (VLAN) environment. If your LAN
environment does not include VLANs, set the system parameter L2Q to 2 (off) to ensure correct
operation.
Related links
About VLAN Tagging on page 102
The VLAN default value and priority tagging on page 103
Automatic detection of a VLAN on page 103
About VLAN Tagging
IEEE 802.1Q tagging (VLAN) is a useful method of managing VoIP traffic in your LAN. You can
establish a voice VLAN, set L2QVLAN to the VLAN ID of that VLAN, and provide voice traffic with
priority over other traffic. If LLDP was used to set the VLAN for the deskphones, that setting has
Administering Deskphone Options
March 2018 Administering Avaya 9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones H.
323 102
Comments on this document? infodev@avaya.com
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