logged into a call center
(regardless of status such as
Ready, Aux Work, etc.)
3 Specified and does not match
VDN
No auto-answer on either PCAs
or BCAs.
4 Not specified Auto-answer is attempted on
PCAs only and only for
deskphones used by an agent
logged into a call center
(regardless of status such as
Ready, Aux Work, etc.)
4 Specified and matches VDN Auto-answer is attempted on
PCAs only and only for
deskphones used by an agent
logged into a call center
(regardless of status such as
Ready, Aux Work, etc.)
4 Specified and does not match
VDN
No auto-answer on either PCAs
or BCAs.
Note:
To prevent the condition where both a primary and bridged call appearance (on two separate
deskphones) auto-answer an incoming call, you should use either of the following
approaches, as applicable to your environment:
• Put the deskphones that you want to auto-answer in a GROUP with AUTOANSSTAT set
to 1 (or any other applicable value), and put the other deskphones in a different GROUP
with AUTOANSSTAT set to 0. The first Group will auto-answer the call as applicable, and
the second Group will never auto-answer the call.
• Set AUTOANSSTAT to 2 for all deskphones so that only the primary call appearances
auto-answer calls.
Administering backup and restore
9600 Series IP Deskphones support the HTTP client to back up and restore the user-specific data.
HTTP over TLS (HTTPS) is also supported for backup or restore. For backup, the deskphone
creates a file with all the user-specific data if a backup file location is specified in system
parameter BRURI. The file is sent to the server by an HTTP PUT message, with appropriate
success or failure confirmation.
Note:
9600 Series IP Deskphones H.323 v6.6.2 and later do not support HTTPS with MV_IPTEL or
IIS 6. It is recommended to upgrade to the current version of an HTTPS server that supports
TLS 1.2.
Administering Deskphone Options
March 2018 Administering Avaya 9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones H.
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