Document
number
Title Use this document to: Audience
understanding of
the product
features,
functions,
capacities, and
limitations.
Using
16–603593 Using Avaya 9608, 9608G,
and 9611G IP Deskphone H.
323
Refer to tasks related to using the
deskphone.
End users and
administrators
16–603594 Using Avaya 9621G/9641G/
9641GS IP Deskphones H.323
Refer to tasks related to using the
deskphone.
End users and
administrators
16-603613 Using Avaya 9608/9608G/
9611G/9621G/ 9641G/9641GS
IP Deskphones H.323 for Call
Center Agents
Refer to tasks related to using the
deskphone in a call center
environment.
End users and
administrators
Implementing
16–603603 Installing and Maintaining
Avaya 9608/9608G/9611G/
9621G/9641G/9641GS IP
Deskphones H.323
Refer to procedures related to
installing and upgrading the
deskphone.
Administrators
Training
The following courses are available on the Avaya Learning website at www.avaya-learning.com.
After logging in to the website, enter the course code or the course title in the Search field and
click Go to search the course.
Course Code Course Title
ACIS-6002 ACIS Avaya Aura
®
Communication Manager and CM
Messaging - Embedded (R6.x)
APSS-1300 APSS Avaya Networking Solutions
Support
Go to the Avaya Support website at http://support.avaya.com for the most up-to-date
documentation, product notices, and knowledge articles. You can also search for release notes,
downloads, and resolutions to issues. Use the online service request system to create a service
request. Chat with live agents to get answers to questions, or request an agent to connect you to a
support team if an issue requires additional expertise.
Introduction
March 2018 Administering Avaya 9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones H.
323 9
Comments on this document? infodev@avaya.com