the deskphone automatically starts reboot procedures which result in a download
if new software is available. See About software distribution packages on page 59
and Downloading software packages on page 60for information.
Creating the pre-installation checklist
Before plugging in a 9608, 9611G, 9621G, or 9641G Deskphone, verify that all the following
requirements are met. Failure to do so prevents the deskphone from working properly and can
have a negative impact on the network. Print copies of this checklist for each server and
deskphone.
Requirements to verify for your network:
1. The LAN uses Ethernet Category 5e cabling running the IPv4 or IPv6 version of
Internet Protocol.
2. Your call server is updated with Communication Manager (Communication
Manager) Release 6.0 or later. Avaya supports 9608, 9611G, 9621G, and 9641G
Deskphones running Software Release 6.0 and later only on Communication
Manager 6.0 or later.
3. The following circuit packs are installed on the switch:
• TN2602 or TN2302IP Media Processor circuit pack. Sites with a TN2302 IP
Media Processor circuit pack are strongly encouraged to install a TN2602 circuit
pack to benefit from increased capacity.
• TN799C, or D Control-LAN (C-LAN) circuit pack.
Important:
Release 6.0 or greater requires TN799C V3 or greater C-LAN circuit pack(s).
For more information, see the Communication Manager Software and Firmware
Compatibility Matrix on the Avaya support Web site http://www.avaya.com/
support.
4. The Avaya call server is configured correctly, as described in the Avaya one-X™
Deskphone H.323 Administrator Guide and Communication Manager
documentation. Both documents are available at: http://www.avaya.com/
support.
5. The DHCP server and application are administered as described in the Avaya one-
X™ Deskphone H.323 Administrator Guide.
6. The HTTP/HTTPS server and application are administered as described in the
Avaya one-X™ H.323 Administrator Guide.
7. The upgrade script and application files from the Avaya Support Web site, http://
www.avaya.com/support, are loaded correctly on the HTTP/HTTPS server.
Installing the Deskphone
12 H.323 Installation & Maintenance Guide R6.1 May 2011