Change History
Issue 1 This was the first release of this document, issued in August, 2010 to support
9600 Series IP Deskphone Software Release 6.0 and the addition of four new
deskphone models: 9608, 9611G, 9621G, and 9641G. Release 6.0 was
numbered to be compatible with Release 6.0 of Avaya Aura
®
™ Communication
Manager. 9600 Series IP Deskphone software Release 6.0 is only supported on
the 9608, 9611G, 9621G, and 9641G deskphones. Note that for 9600 Series IP
Deskphones other than the new 9608, 9611G, 9621G, and 9641G, Software
Release 3.1, issued in November, 2009 still applies.
Issue 2 This is the current release of this document, issued in April, 2011 to support
enhancements to the 9608, 9611G, 9621G, and 9641G deskphones. What’s New
in This Release on page 8 describes Release 6.1 in more detail. Note that for
9600 Series IP Deskphones other than the 9608, 9611G, 9621G, and 9641G,
Software Release 3.1, issued in November, 2009 still applies.
What’s New in This Release
New material in this issue to support Release 6.1 software includes the following features and
functionality that apply only to the 9608, 9611G, 9621G, and 9641G IP Deskphones:
• The capability to operate the 9608, 9611G, 9621G, and 9641G deskphones models in a
Call Center has been added. A unique faceplate without a handset is provided only for
9641G use in call centers. A new dual headset adapter attaches to the deskphones to
facilitate call center operation. See “Administering deskphones for call center operation”
in the Avaya one-X Deskphone H.323 Administrator Guide Release 6.1 (Document
Number 16–300698) for a brief overview of Call Center deskphone operation.
• The following new system parameters have been added to the list of “9600 Series H.323
Customizeable System Parameters” in Chapter 7 of the Avaya one-X Deskphone H.323
Administrator Guide Release 6.1 (Document Number 16–300698).
AGTCALLINFOSTAT - Automatically invokes the Call-info permission flag; for Call Center
use only.
AGTFWDBTNSTAT - Disables/enables the Forward button permission flag; for Call
Center use only.
AGTGREETINGSTAT - Sets the agent greeting permission flag; for Call Center use
only.
About This Guide
8 H.323 Installation & Maintenance Guide R6.1 May 2011
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