Logging in to the phone
About this task
As a call center agent, you can login to the phone using your user name and password.
Contact your system administrator to obtain the login credentials if you are logging in for the first
time or if you forgot your login credentials.
Before you begin
Ensure that your administrator assigns you to a call center.
Procedure
1. On the login screen, in the Line/Port field, type your user name.
2. Press Enter.
3. In the Password field, type your password.
4. Press Enter.
5. In the Authentication username field, type your user name.
6. Press Enter.
7. (Optional) To change the user name or the password, press Backspace.
Related links
BroadWorks call center on page 120
Logging out of your phone
About this task
Use this procedure to log out of your extension.
Procedure
1. Press Main Menu.
2. Scroll to Applications and press Select.
3. Scroll to Log out, and press Select.
4. In the confirmation window, press Log out.
Related links
BroadWorks call center on page 120
Logging in to the phone
February 2022 Using Avaya J159 SIP IP Phone in Open SIP 121
Comments on this document? infodev@avaya.com
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