Before you begin
• Make a call.
• Ensure the Shared Parking room is idle.
Procedure
On the Phone screen, do one of the following:
• Scroll to the Shared Parking line, and press Park.
• Press the corresponding line key.
The call is parked to the shared room. The Shared Parking line displays the Busy icon.
Unparking a call from a shared room
About this task
If you have access to the shared room, you can resume a call parked to that room by the agent
who answered it first.
Before you begin
Ensure the Shared Parking room has a parked call.
Procedure
On the Phone screen, do one of the following:
• Scroll to the Shared Parking line, and press Unpark.
• Press the corresponding line key.
The call is unparked from the shared room, and you can talk to the caller. The Shared Parking line
displays the Idle icon.
Dynamic Park and Page
With the Dynamic Park and Page feature, you can park calls and announce the parked calls to
other users. Park and page use a set of park slot numbers, that your system administrator
configures. When you park a call in one of the park slots, you or any other user who receives the
page can dial that park slot number to unpark the call.
Parking and paging an active call
About this task
You can park an active call in an administrator-configured slot. You can page this parked call to
any user or administrator-configured page target group.
Dynamic Park and Page
February 2022 Using Avaya J159 SIP IP Phone in Open SIP 87
Comments on this document? infodev@avaya.com
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