Avaya J159 - Chapter 15: Headset Operation; Using a Heaset

Parking a call to a call park group
About this task
Use this procedure to park a call to a first available extension of a parking group member. This
feature is available in BroadSoft environment.
Before you begin
• Ensure that the administrator enabled the feature.
• Ensure that you are on a call or held a call.
Procedure
1. Press Main menu: .
2. Scroll to Features, and press Select.
3. Scroll to Group call park, and press one of the following:
• Park
• OK
• Corresponding line button
Result
After a call is parked to one of the extensions of a call park group members, the phone receives
the voice message of that parking extension number.
Next steps
Share the notified parking extension number with your group members to retrieve the parked call.
Unparking a call
About this task
When a call is parked to your extension, you receive an audio or visual notification on the Phone
screen. Use this procedure to unpark a call.
Before you begin
Get the parking extension number to retrieve a parked call.
Procedure
1. Press Main menu:
.
2. Scroll to Features, and press Select.
3. Scroll to Call unpark, and press one of the following:
• Unpark
Call Park
February 2022 Using Avaya J159 SIP IP Phone in Open SIP 85
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