Result
After a call is parked to one of the extensions of a call park group members, the phone receives
the voice message of that parking extension number.
Next steps
Share the notified parking extension number with your group members to retrieve the parked call.
Unparking a call
About this task
When a call is parked to your extension, you receive an audio or visual notification on the Phone
screen. Use this procedure to unpark a call.
Before you begin
Get the parking extension number to retrieve a parked call.
Procedure
1.
Press
Main menu.
2. Scroll to Features, and press Select.
3. Scroll to Call unpark, and press one of the following:
• Unpark
• OK
• Corresponding line button
4. Enter the parking extension number.
Entering hash (#) or leaving the parking extension empty will unpark the call that is parked
against your own extension.
Related links
Call Parking
Call Retrieve
With the Call Retrieve feature, you can seamlessly pull a call from its current location to the
primary location of your BroadWorks business number. You can also pull an active call from your
mobile phone to your IP phone or a soft phone. To do this, you must have the multiple appearance
service active on your BroadWorks business number. You can retrieve a call using the Call
Retrieve feature menu or by using the FAC code.
Advanced features
April 2021 Using Avaya J169 and J179 SIP IP Phones in Open SIP 82
Comments on this document? infodev@avaya.com
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