1 Product Support and Maintenance
This section provides general Banner resources and specific documentation for installers and operators of this iVu TG Vision Sensor.
WARNING: Not To Be Used for Personnel Protection
Never use this product as a sensing device for personnel protection. Doing so could lead to seri-
ous injury or death. This product does NOT include the self-checking redundant circuitry necessary to
allow its use in personnel safety applications. A sensor failure or malfunction can cause either an ener-
gized or de-energized sensor output condition.
1.1 Product Support
Banner provides the following resources for quickly setting up and operating the sensor.
Documentation
Online Help
When setting up or monitoring inspections using the iVu sensor's integrated display, you can get online help on any screen by clicking the
Help icon in the upper-right of the screen.
PDF Documentation
The iVu Series Image Sensor documentation is available in a convenient printable format (PDF) on the installation CD or on the Banner
Web site (http://www.bannerengineering.com)
Banner Website
The most current iVu Series sensor information is available on the Banner website:
www.bannerengineering.com
Warranty Service
The iVu Image Sensor is designed for reliability. Do not open the housing; it contains no field-replaceable components. If repair is neces-
sary, do not attempt to repair the sensor yourself; return the unit to the factory. Should it become necessary to return a sensor to the
factory, please do the following:
1. Contact the Banner Factory Application Engineering group at the address or numbers listed below. They will attempt to trouble-
shoot the system from your description of the problem. If they conclude that a component is defective, they will issue an RMA
(Return Merchandise Authorization) number for your paperwork and give you the proper shipping address.
2. Pack the sensor carefully. Damage which occurs during return shipping is not covered by warranty.
iVu Series Image Sensor
4 www.bannerengineering.com - tel: 763-544-3164 Rev. E
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