142 en | Troubleshooting BIS 2.3 - Access Engine
F.01U.028.713 | V 2.3.0.1 | 2009.11 Installation manual Bosch Sicherheitssysteme GmbH
3. No workstation profile or an invalid profile was assigned to
the workstation:
–In the ACE workstation rights Configuration Browser
dialog, check whether the correct workstation profile
has been assigned to the respective workstation.
As these causes - even when in combination - always generate
the error message described above, we recommend that you
perform all checks in the specified order.
14.1.3 Empty Access Engine Internet Explorer
If the dialog system of the Access Engine is started, but no
menus and dialogs are available, this can be due to the
following:
1. The workstation profile and the user profile do not
overlap/intersect:
– In the Configuration Browser dialogs ACE user
profiles and ACE workstation profiles, check
whether the rights contained are identical or have at
least some overlap.
1. The workstation profile and/or the user profile do/does
not contain any rights for the menus:
– In the Configuration Browser dialogs ACE user
profiles and ACE workstation profiles, check
whether the rights contained also include the relevant
menus.
2. The workstation profile and/or the user profile do/does
not contain any rights for executing the dialogs:
– In the Configuration Browser dialogs ACE user
profiles and ACE workstation profiles, check
whether the entries in the View column are set to Yes.
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