Calix ODC-80 Installation Guide
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Customer Service and Support
The Calix Technical Assistance Center
The Calix Technical Assistance Center (TAC) provides 24-hour-a-day, 7-day-a-week
coverage by our staff of experienced System Engineers.
During normal business hours: Use phone, FAX, or web for immediate
assistance from the TAC. Normal business hours are 7:00 am to 7:00 pm PST,
Monday through Friday.
After hours and on holidays: Contact the Calix TAC by phone and receive an
immediate response from a Service Engineer for Severity 1 and 2 issues.
Contact the TAC
Use the following methods to contact the TAC:
Voice: 877-766-3500 (Press 3)* or 707-766-3500 (Press 3)*
FAX: 707-283-3500
Email: TechSupport@calix.com(mailto:TechSupport@calix.com)
Calix Customer Center: www.calix.com(http://www.calix.com)
* Please contact Calix via phone for after hours support.
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