Canon iPF9000S - Operational Failures ③ Cannot install

Chapter 4 More Sophisticated Fault Isolation Tasks
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Cause Point to check Action
C1 QuickTime Ver.7 is installed. Flow 1
C2 Multiple copies of AutoCAD are installed. Flow 2
25. Operational Failures ③ Cannot install
C1
The user software CDs setup menu does not appear
Failure
causes
C2 Cannot install the HDI driver
Flow 1
Cannot install from the integrated installer
sometimes due to a QuickTime Ver. 7.0.2 bug
Upgrade to the latest release of QuickTime or uninstall it
Install the printer driver and other tools individually without
using the integrated installer
Flow 2
The HDI driver installer installs only the latest
version of the AutoCAD HDI driver
Run AutoCAD “Add Plotter Wizard” to install an earlier version
of the AutoCAD HDI driver