Troubleshooting Guide
2-32
Panel display
Code
(last 4
digits)
Large LCD
Small
LCD 1
Small
LCD 2
Explanation/Detection sequence
Remedial Action
(★: Reference fault
isolation procedure
or tool)
Media Take-up
error.
Check the paper.
Press Online to
clear error.
Media Take-up
error.
Check the paper.
Cannot take up paper
An error check has been made on paper
after the paper had been fed 1850 mm, but
the media take-up unit was not driven at all
in that interval (up to about 3700 mm [when
run immediately after the start of detection]).
①Check to see if
the rewinder is
switched on
with the lock
lever down.
②Check the
connection
between the
main unit and
the media
take-up unit.
③Check to see if
the wait roller
is properly set.
④Check to see if
the media
take-up
detection
sensor is
shielded by
paper when it
is presented.
⑤Faulty media
take-up
detection
sensor
⑥Faulty Media
take-up motor
2920
Media take-up unit
ready.
Online: Print
Stop: Stop Printing
Rewinder use has been set to [Do not use] at
the start of printing when the rewinder is
active.
The rewinder settings are checked only when
executing external printing.
Press the [Online]
button to set the
rewinder use
setting to force
[Use] and print.
Rewinding error.
Check for jam at
indicated position.
Press Online to
clear error.
2921
Rewinding error.
Check for jam at
indicated position.
Continued rewinding error
The media take-up unit has continued
rewinding for 10 seconds, with the media
take-up detection sensor turned on, at printer
power-on and at the start of printing.
①Check to see if
any obstacle is
placed at the
media take-up
detection
sensor
position.
②Faulty media
take-up
detection
sensor
③Faulty take-up
button
④Faulty media
take-up motor
2E00 Load Roll
Media
Paper mismatch (roll paper)
No roll paper have been fed when a job with
a roll paper specification is received.
Load roll paper.
Roll printing
is selected.
Press Load/Eject
and load a roll.
2E01
Roll printing
is selected.
Roll
Selected
Load Roll
Paper mismatch (roll paper)
Roll Paper have not been fed when an
internal print job having a roll paper
specification started (during internal
printing).
Load roll paper.