Troubleshooting Guide
2-52
Panel display
Code
(last 4
digits)
Large LCD
Small
LCD 1
Small
LCD 2
Explanation/Detection sequence
Remedial Action
(★: Reference fault
isolation procedure
or tool)
401E ERROR
E198-401E
Call for service.
ERROR
E198-40
1E
Call For
Service
RTC clock stop
The RTC has been detected idle while
initializing the RTC at startup.
①Restart the
printer in
service mode.
②Replace the
main PCB.
4027 Hardware error.
03130031-4027
Turn off printer,
wait, then
turn on again.
Power
On
Again
Lift
Motion
Timeout
Lift shift timeout error
A lift operation has been executed, but no
sensor has been detected or a sensor has
remained detected.
①Switch off the
printer, then
back on.
②The carriage
cannot travel
to the lift drive
position.
③The lift drive
cam is not
engaged.
④Faulty lift drive
sensor
⑤Faulty lift drive
motor
Go to ★
4027(P3-22).
4034 ERROR
E196-4034
Call for service.
ERROR
E196-40
34
Call For
Service
Multisensor unit version error
A different version of multisensor is installed.
This would not occur in an ordinary user
environment.
①Replace the
multisensor
unit.
4037 ERROR
E173-4037
Call for service.
ERROR
E173-40
37
Call For
Service
Linear scale error
No signal is available from the carriage
encoder when the head is driven.
Go to ★2F26
(P3-4).
403E ERROR
E161-403E
Call for service.
ERROR
E161-40
3E
Call For
Service
Head abnormal temperature rise (head 1
(R), or A model)
Either of the two Di sensors maintained for
each printhead chip (color-specific) has
been detected at 120
o
C or higher or -10
o
C
or lower.
Go to ★
403E(P3-21).
403F ERROR
E161-403F
Call for service.
ERROR
E161-40
3F
Call For
Service
Head abnormal temperature rise (head 2
(L))
Either of the two Di sensors maintained for
each printhead chip (color-specific) has
been detected at 120
o
C or higher or -10
o
C
or lower.
Go to ★
403E(P3-21).
4040 ERROR
E196-4040
Call for service.
ERROR
E196-40
40
Call For
Service
Checksum error
The checksum of a file transmitted on
execution of the firmware update is
unmatched.
①Start in
download
mode to
upgrade the
firmware.
②Restart the
printer in
service mode
to clear the
error.
③Replace the
main PCB.
4041 ERROR
E196-4041
Call for service.
ERROR
E196-40
41
Call For
Service
Flash erase error
Failed to erase flash ROM on execution of
the firmware update.
①Start in
download
mode to
upgrade the
firmware.
②Restart the
printer in
service mode
to clear the
error.
③Replace the
main PCB.