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WARRANTY
This equipment is warranted to be free from defects in materials and workmanship, under normal use and
service, for a period of 5-years from date of shipment. This warranty shall not apply if:
1. The equipment is not installed by a qualified installer per the MANUFACTURER’S installation
instructions shipped with the product.
2. The equipment is not installed in accordance with Federal, State, or Local codes and regulations.
3. The equipment is misused or neglected, or not maintained per the MANUFACTURER’S maintenance
instructions.
4. The equipment is not installed and operated within the limitations set forth in this manual.
5. The invoice is not paid within the terms of the sales agreement.
The MANUFACTURER shall not be liable for incidental and consequential losses and damages potentially
attributable to malfunctioning equipment. Should any part of the equipment prove to be defective in
material or workmanship within the 5-year warranty period, upon examination by the MANUFACTURER,
such part will be repaired or replaced by MANUFACTURER at no charge. The BUYER shall pay all labor
costs incurred in connection with such repair or replacement. Equipment shall not be returned without
MANUFACTURER’S prior authorization, and all returned equipment shall be shipped by the BUYER,
freight prepaid to a destination determined by the MANUFACTURER.
NOTE: To receive warranty coverage, copy and print the “Start-Up Documentation” on page 76. Fill
out the form, then fax the form to 1-919-516-8710 or call 1-866-784-6900 for email information within
thirty (30) days of purchase.
HVLS Extended Warranty
ATTENTION: If the fan is damaged during operation, the fan SHOULD NOT be operated until a
factory authorized representative has inspected and approved the repair or replacement of parts.
What this warranty does not cover, any defects or damage caused by:
• Objects that come in contact with the fan causing damage.
• Objects that become tangled with the fan (e.g., power cords, extension cords, air hoses, chains, etc.).
• Premises structural defects, structural movements or settlement.
• Parts and/or components damaged from neglect, accident, abuse, misuse, misapplication, or incorrect
installation.
• Repair or alteration not authorized in writing by the MANUFACTURER.
• Failure to properly store the product before installation.
• Exposure to caustic chemicals, saltwater, acidic or corrosive elements, excessive humidity, or windy
conditions.
• Improper testing, operation, maintenance, adjustment, or modification of any kind not authorized in
writing by MANUFACTURER personnel.
• Use of the product under other than normal operating conditions or in a manner inconsistent with the
product’s label or instructions such as:
• Controls and or any other external electronic controlling devices.
• Exclusions listed in the standard or extended warranties.
• Any products or components purchased prior to effective date of this warranty.
• Shipping and delivery of the product through the shipping carrier.
Factory Authorized Representative Installation
7-Year Warranty:
Electrical and Mechanical components
Lifetime Warranty:
Blades, Hub, and Frame
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