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CaptiveAire HVLS - Warranty Conditions

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4
Warranty Conditions
This warranty is not valid:
Unless the USER returns to the MANUFACTURER the “Start-Up Documentation” on page 76 within
thirty (30) days of purchase.
If the product’s serial numbers have been removed or are illegible.
If any warranted items repaired or replaced pursuant to this warranty will be warranted for the
remaining portion of the original warranty subject to all the terms thereof. The MANUFACTURER shall
not be responsible for any charges for testing, checking, removal, or installation of warranted items
unless authorized in writing by MANUFACTURING personnel.
If failed to submit records at the time of performing recommended Maintenance Schedule, minimum
every 18 months.
Limitation of liability: The remedies of the USER set forth herein are exclusive and are the sole remedies
for any failure of the MANUFACTURER to comply with its obligations hereunder. In no event shall the
MANUFACTURER be liable in contract, in tort (including negligence or strict liability) or otherwise for
damage to property or equipment other than the products, including loss of profits or revenue, loss of use
of products, cost of capital, claims of customers of the USER or any special, indirect, incidental or
consequential damages whatsoever. The total cumulative liability of the MANUFACTURER hereunder
whether the claims are based in contract (including indemnity), in tort (including negligence or strict
liability) or otherwise, shall not exceed the price of the product on which such liability is based. The
MANUFACTURER shall not be responsible for failure to provide service or parts due to causes beyond the
MANUFACTURER’S reasonable control.
USER'S obligations: In order to receive the benefits of this warranty, the USER must use the product in a
normal way, follow the product's installation manual, and protect against further damage to the product if
there is a covered defect. Submit records at the time of performing Recommended Maintenance Schedule,
minimum every 18 months.
Other limitations: The MANUFACTURER’S obligations under this warranty are expressly conditioned
upon receipt by the MANUFACTURER of all payments due to it, including all applicable interest charges.
During such time as the MANUFACTURER has not received payment of any amount due to it for the
product, in accordance with the contract terms under which the product is sold, the MANUFACTURER
shall have no obligation under this warranty. Also, during such time, the period of this warranty shall
continue to run, and the expiration of this warranty shall not be extended upon payment of any overdue or
unpaid amounts.
Costs not related to warranty: The USER shall be invoiced for and shall pay for all services not expressly
provided for by the terms of the warranty, including without limitation, site calls involving an inspection that
determines no corrective maintenance is required. Any costs for replacement equipment, installation,
materials, freight charges, travel expenses, or labor of the MANUFACTURER’S representatives outside
the terms of this warranty will be borne by the USER.
Obtain warranty service: Call the Factory Service Department at 1-866-784-6900, or fax 1-919-554-
9374. The MANUFACTURER will not accept any products for return, credit, or exchange unless expressly
authorized by the MANUFACTURER in writing and delivered to the MANUFACTURER’S factory service
location with proper Return Authorization Number attached to the product.

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