68 Chapter 7 Troubleshooting
LED indicator blinks red
Error code #9044, 9047
Plate was not ejected and erased
properly.
Scanner hardware malfunction.
Click OK to eject the plate.
Erase the plate manually.
If the problem persists, restart the Scanner.
If the problem persists, call Service.
LED indicator blinks red
Error code #9045, 9048,
9052, 9053, 9054
Plate was not scanned properly.
Scanner hardware malfunction.
Click OK to eject the plate.
Reload the plate.
LED indicator blinks red
Error code #9061-69
Scanner hardware malfunction.
Click OK to shut down the scanner.
Restart the scanner.
LED indicator blinks red
Error code #9046, 9049
Plate was not scanned properly.
Scanner hardware malfunction.
Click OK to eject the plate.
Rescan the plate.
If the problem persists, restart the Scanner.
If the problem persists, call Service.
LED indicator blinks red
Error code #9060
Scanner hardware malfunction.
Click OK to close the error message.
Call Service and continue with regular
scanner operation.
Note: This error will appear on each power
up, until it is fixed by the Service.
LED indicator blinks red
Error code #9080
Scanner hardware malfunction.
Click OK to close the error message.
Restart the Scanner.
If the problem persists, call Service.
LED indicator blinks red
Error code #9081
Scanner hardware malfunction.
Plate was not erased properly.
Click OK to eject the plate.
Manually erase the plate.
If the problem persists, call Service.
LED indicator is steady red
Error beeps are sounded
when loading a plate
Plate was loaded upside down or
diagonally.
Retrieve the plate and load the plate properly.
LED indicator blinks red
Error code #9090
Plate was loaded upside down or
diagonally.
Plate was not scanned.
Click OK to eject the plate.
Load the plate properly.
LED indicator blinks red
Error code #90120
Scanner hardware malfunction.
Click OK to shut down the scanner.
Restart the Scanner.
Rescan the plate.
If the problem persists, call Service.
LED indicator blinks red
Error code #90800
The Scanner files are not up to date.
Update the scanner files.
LED indicator blinks red
Error code #90801
Scanner drivers files are not up to date.
Update the Scanner drivers files.
LED indicator blinks red
Error code #90852
Scanner hardware malfunction.
Plate was not scanned or erased
properly.
Click OK to close the error message.
Restart the Scanner.
Reload the plate for scan.
If the problem persists, call Service.
Plate was not ejected Plate was not properly ejected.
Remove the insertion panel.
Remove the service tray and remove the
plate.
Attach the insertion panel.
Scanner disconnects during
the scan/half image appears
after scan is completed/ther
are lines on the image
External electronic noise that interferes
with communication between the
scanner and the computer.
Verify using the original CS7200 USB cable
with the ferrites on ot.
Verify that devices emitting high electronic
noise (such as Wi Fi routers, UPS and etc.)
are not connected in close proximity to the
scanner and do not use the same power
inlet.
Replace the Controller Card.
Symptom Cause Corrective Action