Using Advanced Phone Features
Advanced Procedures for Technical Support Personnel (Cisco SPA 303)
Cisco Small Business IP Phone SPA 30X User Guide (SIP) 71
4
STEP 2 Choose from the following options:
• Network: This setting is to configure and troubleshoot the network. You
should not change this settings unless directed to by your Administrator as
this can seriously alter your phone’s functions.
• Product Info: This setting displays the product name, serial number,
software version, hardware version, MAC address and Client Certificate.
• Status: This setting displays the status of the phone, extension and line
buttons.
• Reboot: See Rebooting Your Phone, page 71.
• Restart: Restarts your phone.
• Factory Reset: Resets your phone to the factory default settings.
CAUTION If you choose factory reset, you will return the phone to the original factory settings
and will erase all current settings, including the directory and call logs. It is also
possible that your phone extension will change.
• Custom Reset: Resets your phone to the latest customization profiles.
• Language: Changes the language on your phone (subject to availability and
configuration by your system administrator).
Rebooting Your Phone
This setting is to configure and troubleshoot the network. You should not change
this settings unless directed to by your phone administrator as this can negatively
affect your phone’s function.
To reboot your phone:
Cisco SPA 301
STEP 1 Press ****.
STEP 2 Enter 732668, then press #.
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