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Cisco 301 User Manual
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Cis
c
o Small Busine
s
s
S
P
A 300 Serie
s IP P
hones
Models 301 and 303
USER GUIDE
2
Table of Contents
Default Chapter
3
Table of Contents
3
Chapter 1: Getting Started
8
About this Document
8
Overview of the Cisco Small Business 300 Series IP Phones
10
Caring for Your Phone
10
Getting to Know the Cisco SPA 301
11
Getting to Know the Cisco SPA 303
13
Softkey Buttons
15
Screen Icons
17
Using Keypad Shortcuts
18
Chapter 2: Installing Your Phone
20
Before You Begin
20
Installing Your Cisco SPA 301 IP Phone
21
Connecting the Handset
21
Connecting the Power
21
Connecting Your Cisco SPA 301 to the Network
22
(Optional) Connecting Your Cisco SPA 301 to the Wireless Network
22
Installing Your Cisco SPA 303 IP Phone
23
Connecting the Handset
23
Connecting the Power
24
Connecting Your Cisco SPA 303 to the Network
24
(Optional) Connecting Your Cisco SPA 303 to the Wireless Network
24
(Optional) Installing the Cisco SPA 303 Stand
25
(Optional) Connecting a PC to Your Cisco SPA 303
25
(Optional) Connecting Wired and Wireless Headsets
25
(Optional) Mounting Your Cisco SPA 30X Phone to the Wall
26
Reversing the Handset Retention Tab
32
Verifying Phone Startup
33
Upgrading Your Phone's Firmware
34
Determining Your Current Firmware Version
34
Download the Firmware
35
Get Your Phone's IP Address
35
Install the Firmware
35
Chapter 3: Using Basic Phone Functions
37
Using Phone Hardware and Accessories (Cisco SPA 303)
38
Using the Speakerphone
38
Using the Headset with Your IP Phone
38
Switching between the Handset/Headset/Speakerphone During a Call
38
Sending Audio to the Phone Speaker
38
Choosing Your Preferred Audio Device
39
Adjusting Call Volume and Muting
39
Adjusting Call Volume
39
Adjusting the Ringer Volume
40
Using Mute (Cisco SPA 303)
40
Placing or Answering a Call
40
Using Dial Assistance (Cisco SPA 303)
41
Using Hold and Resume
41
Switching between Multiple Calls on Hold on a Single Line (Cisco SPA 303)
42
Ending a Call
42
Transferring Calls (Cisco SPA 303)
43
Performing an Attended Transfer
43
Performing an Unattended (Blind) Transfer
43
Transferring a Held Call to an Active Call
44
Redialing a Number
44
Viewing and Returning Missed Calls (Cisco SPA 303)
44
Turning the Missed Calls Shortcut on and off
45
Forwarding Calls
46
Forwarding All Calls
46
Forwarding Calls When Your Phone Is Busy
47
Forwarding Calls When You Don't Answer the Phone
47
Delaying Call Forwarding When You Don't Answer the Phone (Cisco SPA
48
Stopping Call Forwarding
48
Setting Do Not Disturb
49
Activating Do Not Disturb
49
Deactivating Do Not Disturb
50
Turning Call Waiting on and off
50
Picking up a Call from Another Extension (Cisco SPA 303)
51
Parking a Call (Cisco SPA 303)
52
Placing a Three-Way Conference Call
53
Conferencing a Held Call with an Active Call (Cisco SPA 303)
54
Using the Phone Directories (Cisco SPA 303)
54
Using Your Personal Directory
54
Using the Corporate Directory
55
Using the Call History Lists
56
Viewing the Call History Lists
56
Calling from the Call History Lists
57
Deleting a Number from the Call History Lists
57
Saving a Call History List Number to Your Directory
57
Setting or Changing a Phone Password
57
Accessing Voicemail
58
Chapter 4: Using Advanced Phone Features
59
Configuring Privacy and Security Features
60
Blocking Caller ID
60
Blocking Anonymous Calls
60
Using Secure Call
61
Enabling Dial Assistance (Cisco SPA 303)
62
Adding and Using Speed Dials
62
Creating Speed Dials on Unused Line Buttons (Cisco SPA 303)
63
Creating Numerical Speed Dials
63
Using Speed Dials
64
Using the Paging Feature
64
Paging Another Phone
64
Paging a Group of Phones
65
Configuring Auto Answer (Cisco SPA 303)
65
Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303)
65
Customizing Your LCD Screen (Cisco SPA 303)
66
Changing the LCD Screen Contrast
66
Configuring the Phone Screen Saver
66
Turning on the Screen Saver
68
Using Ring Tones (Cisco SPA 303)
68
Changing Your Ring Tone
68
Configuring Date and Time Parameters on Your Phone (Cisco SPA 303)
68
Setting Your Phone's Date and Time
68
Using Star Codes
69
Using the Interactive Voice Response Menu on the Cisco SPA 301
71
Rebooting Your Phone
73
Chapter 5: Using the Web Interface
75
Logging in to the Web Interface
76
Setting Do Not Disturb
77
Configuring Call Forwarding
77
Configuring Call Waiting
78
Blocking Caller ID
78
Blocking Anonymous Calls
79
Using Your Personal Directory (Cisco SPA 303)
79
Viewing Call History Lists
80
Creating Speed Dials
80
Accepting Text Messages (Cisco SPA 303)
80
Adjusting Audio Volume
81
Changing the LCD Contrast (Cisco SPA 303)
82
Configuring the Phone Screen Saver (Cisco SPA 303)
82
Where to Go from here
84
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Cisco 301 Specifications
General
Power over Ethernet (PoE)
Yes
Speakerphone
Yes
Headset Port
Yes
Display
Monochrome
Power Source
PoE
Supported Protocols
SIP
Mounting
Desk or wall
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