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Colin LynchSep 8, 2025
How to fix COBHAM EXPLORER 540 satellite signal lost?
- AAndrew HaydenSep 8, 2025
If the system no longer receives a satellite signal, ensure the antenna has a clear view of the satellite.
How to fix COBHAM EXPLORER 540 satellite signal lost?
If the system no longer receives a satellite signal, ensure the antenna has a clear view of the satellite.
What to do if COBHAM EXPLORER 540 shows 'Insert SIM'?
This message indicates a problem with the SIM card. It could mean: * The SIM card is not present. If this is the case, remove power and insert the SIM card in the SIM slot according to the instructions in the installation guide. * The SIM card is not inserted properly. If this is the case, remove power, remove the SIM card, and re-insert it according to the installation guide.
How to improve COBHAM Antenna internet connection?
To establish an internet connection with the COBHAM Antenna EXPLORER 540, ensure the antenna is correctly pointed based on position data. Adjust its position to achieve the highest signal strength possible. A signal strength of 45 dBHz or greater is generally needed for calls or data sessions.
What does 'External control' mean on COBHAM Antenna web interface?
If the COBHAM Antenna web interface shows 'External control', it indicates that the EXPLORER 540 is currently controlled by an external application such as LaunchPad or an AT command interface. To use the built-in web interface, stop the external application and restart the EXPLORER 540. Then, open your browser and access the web interface.
What to do if COBHAM Antenna “Verify satellite connection” fails?
If the COBHAM Antenna 'Verify satellite connection' fails during installation, ensure that the APN is correct. Enter the correct APN or select SIM default if allowed by the SIM card. Also, enter the correct watchdog IP addresses, or disable watchdog to skip ping verification. If issues persist, try again later or disable watchdog to skip ping verification.
What does 'Not registered' mean on COBHAM Antenna?
If the COBHAM Antenna web interface displays 'Not registered,' verify that your SIM card is valid for communication on the BGAN network. Also, check your subscription with the Airtime Provider to ensure it is active and properly configured.
Why COBHAM Antenna “Start satellite connection” fails?
If the COBHAM Antenna 'Start satellite connection' fails during the installation process, insert a SIM card into the device. If a SIM card is already inserted, try replacing it. If a PIN is required, enter or cancel it via the web interface. Ensure the antenna is pointed correctly according to the position data and that nothing is blocking the line of sight. Adjust the position for the highest possible signal strength.
What to do if COBHAM Antenna EXPLORER 540 is not operational?
If the COBHAM Antenna EXPLORER 540 is not operational due to a software error, try restarting the terminal. If the problem persists after restarting, you can restore the terminal to factory defaults.
Why COBHAM Antenna web interface shows 'No position fix'?
If the COBHAM Antenna web interface shows 'No position fix', it means the EXPLORER 540 can't register on the network because the GNSS position is unknown. Ensure the view to the GNSS satellites is not blocked. Place the EXPLORER 540 flat on an even surface pointing straight upwards, with a clear view to as much of the sky as possible. After it obtains a position fix, point the antenna towards the BGAN satellite. You can check the position status in the Dashboard of the web interface (status section).
What to do if COBHAM Antenna web interface shows 'Insert SIM'?
If the web interface of your COBHAM Antenna shows 'Insert SIM', remove power from the device and insert the SIM card into the SIM slot according to the instructions in the installation guide. If the SIM card is already inserted, remove power, then remove the SIM card and re-insert it following the guide's instructions to ensure it is properly seated.
General safety precaution regarding electrical hazards.
Warning against unauthorized modifications and part replacements.
Safety distance requirement from the antenna front.
Specifies the minimum safe distance from the antenna.
Warning about maintaining safe distance from the antenna.
Details the terminal's features and interfaces.
Outlines available BGAN and cellular services.
Explains how to use the cellular network as an alternative to BGAN.
Information on using SIM cards for BGAN and cellular connectivity.
Guidance on connecting power sources and DC input requirements.
Instructions for physically mounting and powering the terminal.
Guidance on pointing the antenna towards the satellite.
Details on PIN code and APN settings for satellite connection.
Methods for controlling the terminal locally or remotely.
Procedure for controlling the terminal using AT commands.
Using SMS commands for remote control and configuration.
Measures to protect the terminal from unauthorized access.
Managing data connections and PDP contexts.
Explains PPPoE for establishing connections and configuring equipment.
Options and settings for reducing power consumption.
Initiating and performing software updates remotely.
A guide to diagnosing and resolving common problems.
General| Battery Life | Up to 8 hours |
|---|---|
| Frequency | L-band |
| Satellite Service | Inmarsat BGAN |
| Data Speed | Up to 492kbps |
| Antenna Type | Integrated |
| Connectivity | Ethernet, Wi-Fi |
| Interfaces | USB, Ethernet |
| Operating Temperature | -20°C to +55°C |
| Category | Touch terminal |
| Compliance | CE, FCC |
