Compaq Armada E500 Series User Manual

Troubleshooting 16-11
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Beth Zanca Saved by: J Abercrombie Saved date: 07/01/99 11:12 AM
Part Number: 131511-001 File name: Ch16.doc
Solving Hardware Installation Problems
Problem Possible Cause Solution
Hardware devices
are not working
properly
The system did not
automatically
configure the new
device.
Check the
documentation that came
with the new device to
determine whether any
device drivers need to be
installed and, if
necessary, install the
correct device drivers.
Cable(s) of the new
external device may
be loose or the power
cable may be
unplugged.
Ensure that all cables are
properly and securely
connected.
The power switch of
the new external
device is not turned
on or was turned on
after the computer
was turned on.
Place the computer in
Suspend by pressing the
suspend button. Turn on
the new external device.
Press the suspend
button again to exit
Suspend. This allows the
system to recognize the
new device.
The device was
plugged in while the
computer was on or in
Suspend and was not
recognized by the
system.
Turn the computer off.
Reattach the new
external device and turn
it on. Press the power
button to start the
computer. This allows
the system to recognize
the new device.

Compaq Armada E500 Series Specifications

General

Processor	Intel Pentium III
Chipset	Intel 440BX
Optical Drive	24x CD-ROM or DVD-ROM
Networking	10/100 Ethernet
Wireless	Optional 802.11b
RAM	Up to 512 MB
Display	14.1-inch TFT, 1024x768 resolution
Graphics	ATI Rage Mobility with 8 MB
Ports	USB, Parallel, Serial, VGA, PS/2, Infrared
Battery	Lithium-Ion
Operating System	Windows 98, Windows 2000
Storage	6 GB - 12 GB Hard Disk Drive
Battery Life	Approximately 2-3 hours