Compaq Armada E500 Series User Manual

Compaq Customer Support A-1
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Beth Zanca Saved by: J Abercrombie Saved date: 07/01/99 11:16 AM
Pages: 10 Words: 1266 Template: c:\msoffice\templates\portables\ref.dot
Part Number: 131511-001 File name: Appa.doc
appendix
A
COMPAQ CUSTOMER SUPPORT
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting chapter,
you may need to call technical support. To receive the fastest
possible solution when you call, follow the instructions in
Chapter 15 to run the Compaq diagnostics utilities. Have the
following available when you call:
■ The computer
■ Serial number on the bottom of the computer
■ Purchase date on invoice
■ Conditions under which the problem occurred
■ Error messages that occurred
■ Hardware configuration
■ Type of printer connected
■ Hardware and software you are using
■ Product identification number (PIN), which you entered when
you set up the computer. (Click StartÅSettingsÅControl
PanelÅSystemÅGeneral tab. Your PIN number is below
your name.)

Compaq Armada E500 Series Specifications

General

Processor	Intel Pentium III
Chipset	Intel 440BX
Optical Drive	24x CD-ROM or DVD-ROM
Networking	10/100 Ethernet
Wireless	Optional 802.11b
RAM	Up to 512 MB
Display	14.1-inch TFT, 1024x768 resolution
Graphics	ATI Rage Mobility with 8 MB
Ports	USB, Parallel, Serial, VGA, PS/2, Infrared
Battery	Lithium-Ion
Operating System	Windows 98, Windows 2000
Storage	6 GB - 12 GB Hard Disk Drive
Battery Life	Approximately 2-3 hours