16-24 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Beth Zanca Saved by: J Abercrombie Saved date: 07/01/99 11:12 AM
Part Number: 131511-001 File name: Ch16.doc
Solving Screen Problems
Problem Possible Cause Solution
Characters on
computer display are
dim
The brightness and/or
contrast controls are
not properly set.
Press Fn+F10 to adjust
brightness.
Screen is blank and
the power/suspend
light is on
A screen blanking
utility has initiated.
Press any key and/or
enter your power-on
password to return your
information to the screen.
Brightness and
contrast need
adjusting.
Press Fn+F10 to adjust
brightness.
Screen save has
initiated.
Press any key to return
your information to the
screen.
Screen is blank and
the power/suspend
light is blinking
Suspend is initiated. Exit Suspend by pressing
the suspend button.
Screen is blank and
the battery charge
light is blinking
Computer entered a
low battery condition.
If possible, immediately
connect the computer to
an external power
source. If an external
power source is not
available, initiate
Hibernation by pressing
Fn + the power button, or
let the computer
automatically go into
Hibernation.
The computer has not
completed Hibernation
until all lights are off.
NOTE: The popup windows used to control brightness display correctly
only when you are in an application that supports the popup video
mode. If the popups do not display correctly, exit your application and
press the hotkeys again to invoke the popup windows.
Continued
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