16-22 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Beth Zanca Saved by: J Abercrombie Saved date: 07/01/99 11:12 AM
Part Number: 131511-001 File name: Ch16.doc
Solving PC Card Problems
Continued
Problem Possible Cause Solution
Storage PC Card
does not work
Flash memory cards
require the Microsoft
Flash File System to
be loaded.
Load the Microsoft Flash
File System.
The card is not
formatted.
Format the PC Card as
you would a diskette.
The card is not
supported by the
computer.
Call Compaq Customer
Support for a current list
of Compaq-qualified PC
Cards.
Solving Power Problems
Problem Possible Cause Solution
Computer turned off
while it was left
unattended and
power/suspend light
is off
The system initiated
Hibernation due to a
low battery condition.
Connect the computer to
an external power
source.
Charge the battery pack.
Replace the depleted
battery pack with a fully
charged battery pack.
Computer turned off
while unattended,
power/suspend light
is off, and
information was lost
The computer entered
a low battery condition
while Hibernation was
disabled.
Enable Hibernation
through Power
Properties after doing
one or more of the
following:
1. Connect the computer
to an external power
source.
2. Charge the battery
pack.
3. Replace the battery
pack with a fully
charged battery pack.
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