Compaq Armada E500 Series User Manual

Troubleshooting 16-17
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Beth Zanca Saved by: J Abercrombie Saved date: 07/01/99 11:12 AM
Part Number: 131511-001 File name: Ch16.doc
Solving Modem Problems Continued
Problem Possible Cause Solution
Fax transmissions
do not work.
The wrong printer
driver is selected.
Verify that you have
selected the correct
printer driver.
Characters are
garbled/transfer
rates are slow
There is noise in the
telephone line.
Request a telephone line
filter from your local
telephone service
provider.
Settings on the
sending and receiving
modem do not match.
Use the same parity,
modem speed, word
length, and stop bits
settings on both
modems.
The error correction
feature of your
modem software is
interfering.
Disable error correction
(&KO) and data
compression (&MO)
using AT commands.
NOTE: To access AT
commands and
instructions for using
them, select
StartÅCompaq
Information CenterÅ
Modem Commands.
Continued

Compaq Armada E500 Series Specifications

General

Processor	Intel Pentium III
Chipset	Intel 440BX
Optical Drive	24x CD-ROM or DVD-ROM
Networking	10/100 Ethernet
Wireless	Optional 802.11b
RAM	Up to 512 MB
Display	14.1-inch TFT, 1024x768 resolution
Graphics	ATI Rage Mobility with 8 MB
Ports	USB, Parallel, Serial, VGA, PS/2, Infrared
Battery	Lithium-Ion
Operating System	Windows 98, Windows 2000
Storage	6 GB - 12 GB Hard Disk Drive
Battery Life	Approximately 2-3 hours