Compaq Armada E500 Series

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Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM

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Troubleshooting

Troubleshooting Checklist

Audio

Battery

CD-ROM Drive and DVD-ROM Drive

Diskette Drive and SuperDisk LS-120 Drive

Hard Drive

Hardware Installation

Keyboard

Memory

Modem

PC Card

Power

Printer

Screen

Software Application

Pointing Device

Infrared

USB

Main Page

Default Chapter2
- Identifying Packing Box Contents2
- Table of Contents19
Chapter 1 GETTING STARTED27
- Finding Assistance27
- Identifying Packing Box Contents28
Chapter 2 TAKING a LOOK at the COMPUTER31
- Front Components31
- Left Side Components33
- Right Side Components34
- Rear Components36
- Bottom Components37
- Status Indicator Lights38
Chapter 3 USING the KEYBOARD39
- Using the Pointing Device39
- Using Hotkeys45
- Using the Embedded Numeric Keypad49
Chapter 4 USING BATTERY PACKS51
- Learning about Battery Packs51
- Using a New Battery Pack52
- Charging Battery Packs52
- Inserting and Removing the Primary Battery Pack53
  - Removing the Primary Battery Pack53
  - Inserting the Primary Battery Pack54
- Storing a Battery Pack55
- Maximizing Battery Pack Life55
- Recycling Used Battery Packs56
- System Beeps56
Chapter 5 MANAGING POWER58
- Selecting a Power Source58
- Using Suspend (Standby) and Hibernation59
- Charging a Battery Pack64
- Monitoring the Charge in a Battery Pack65
- Calibrating a Battery Pack67
  - Running a Calibration68
  - Stopping a Calibration69
- Using Power Preferences69
- Conserving Battery Power73
Chapter 6 WORKING with REMOVABLE DRIVES and DEVICE BAYS76
- Bay Configuration76
- E Lectrostatic D Ischarge77
- Caring for Removable Drives77
  - Changing the Startup Sequence with Multiboot78
- Selecting Diskettes79
- Dualbay Devices80
- Multibay Devices82
Chapter 7 Using an Internal Modem (Available on Select Models)86
- Connecting the Modem Cable86
- Selecting Communication Software87
- Using Modem Commands and Dial Modifiers88
- Uninstalling the Modem88
- Using the Modem While Traveling Internationally88
Chapter 8 CONNECTING EXTERNAL DEVICES92
- Connecting an External Enhanced Keyboard92
- Connecting an External Monitor92
- Connecting a Television Monitor93
- Connecting a Mouse or Other External Pointing Device94
- Connecting a Serial Printer94
- Connecting a Parallel Printer94
- Connecting Infrared Equipment95
  - Configuring the Infrared Port96
  - Enabling the Infrared Port96
- Connecting USB Peripherals97
- Connecting to a Docking Device97
Chapter 9 USING PC CARDS98
- PC Card Types98
- Inserting a PC Card98
- Removing a PC Card100
- PC Card Device Drivers101
- Changing PC Card Settings101
- Managing PC Card Power101
- Zoomed Video102
- Stopping a PC Card102
Chapter 10 USING AUDIO FEATURES103
- Identifying the Audio Components103
- Using Internal and External Microphones104
- Using Internal and External Speakers/Headphones105
- Controlling Audio Volume105
- Speaker Ports106
Chapter 11 UPGRADING the COMPUTER107
- Upgrading System Memory107
- Upgrading the Hard Drive112
  - Removing and Inserting the Primary Hard Drive112
- Attaching a Hard Drive Adapter112
- Adding an Internal Modem112
Chapter 12 MAINTENANCE & TRAVEL GUIDELINES113
- Updating the System113
- Reinstalling Software116
- Caring for the Computer116
- Preparing the Computer for Shipping or Travel117
- Traveling with the Computer117
Chapter 13 SECURITY FEATURES119
- Types of Security119
- Using the Cable Lock120
- Using the Power-On Password121
- Using Quick Controls124
  - Enabling Quick Controls124
  - Initiating Quick Controls124
- Using the Setup Password125
- Enabling and Disabling Devices127
- Drivelock Overview128
Chapter 14 INTELLIGENT MANAGEABILITY132
- Intelligent Manageability Overview132
- Asset Management133
- Fault Management134
  - Fault Management Alerts134
- Security Management135
- Configuration Management135
Chapter 15 COMPUTER SETUP and DIAGNOSTICS UTILITIES136
- Selecting Computer Setup or Compaq Diagnostics for Windows136
- Using Computer Setup137
- Using Compaq Diagnostics for Windows141
  - Displaying System Information141
  - Running a Diagnostic Test141
Chapter 16 TROUBLESHOOTING143
- Troubleshooting Checklist143
Appendix A COMPAQ CUSTOMER SUPPORT173
- Preparing to Call Technical Support173
- Worldwide Telephone Numbers174
Appendix B REGULATORY NOTICES182
- Regulatory Agency Series Numbers182
- Federal Communications Commission Notice183
- Avis Canadien184
- Canadian Notice184
- European Notice184
- Airline Travel Notice185
- Battery Notice185
- Energy Star Compliance185
- German Ergonomics Notice185
- Japanese Notice185
- Power Cords186
- Laser Information187
- Laser Safety187
- Telephone Consumer Protection Act of 1991190
- New Zealand Modem Statements191
- Macrovision Corporation Notice193
Appendix C194
- Electrostatic Discharge194
  - Preventing Electrostatic Discharge194
  - Grounding Methods195
Appendix D SPECIFICATIONS196
- Index197

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