Dalsa Linea SWIR GigE Series User Manual

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Troubleshooting Linea SWIR GigE Series Camera
Other problems
• Buffer Incomplete Message.
Verifying Network Parameters
Teledyne DALSA provides a Network Configuration tool to verify and configure network devices and
camera network parameters. If there are problems with the automatic camera software
installation, see section Network Configuration Tool of the Teledyne DALSA’s Network Imaging
manual or section below
Camera Fails to Establish Connection with Host PC
Before Contacting Technical Support
Carefully review the issues described in this Troubleshooting section. To aid Teledyne DALSA
personnel when support is required the following should be included with the request for support.
• From the Start menu go to Programs • Dalsa • Sapera LT • Tools and run the Log Viewer
program. Click on the File menu to Save Messages to generate a log text file.
• Record the version of GigE Vision software and Sapera version used.
Camera Fails to Establish Connection with Host PC
If ‘no device found’ is displayed a manual IP address assignment must be made.
Left click Show Hidden Icons. (Located bottom right task bar)
Figure 80: Open GigE Vision Device Status
Right-click the GigE server tray icon. Select ‘Scan Network’ to update the GigE Vision Device
Status and Camera IP.
Figure 81: GigE Vision Device Status

Dalsa Linea SWIR GigE Series Specifications

General

Brand	Dalsa
Model	Linea SWIR GigE Series
Category	Digital Camera
Language	English