iv • Contents Xtium2-CLHS PX8 User's Manual
PROBLEM TYPE SUMMARY 99
First Step: Check the Status LED 99
Possible Installation Problems 99
Possible Functional Problems 100
TROUBLESHOOTING PROCEDURES 100
Diagnostic Tool Overview 100
Diagnostic Tool Main Window 101
Diagnostic Tool Self-Test Window 102
Camera Input Eye Diagram Monitor 102
Diagnostic Tool Live Monitoring Window 103
Checking for PCI Bus Conflicts 103
Windows Device Manager 105
BSOD (blue screen) Following a Board Reset 106
Sapera and Hardware Windows Drivers 106
Recovering from a Firmware Update Error 106
Driver Information via the Device Manager Program 107
Teledyne DALSA Log Viewer 108
On-board Image Memory Requirements for Acquisitions 108
Symptoms: CamExpert Detects no Boards 108
Troubleshooting Procedure 108
Symptoms: Xtium2-CLHS PX8 Does Not Grab 109
Symptoms: Card grabs black 109
Symptoms: Card acquisition bandwidth is less than expected 110
CONTACT INFORMATION 111
SALES INFORMATION 111
TECHNICAL SUPPORT 111