Dell GX620 - 3.6GHz Desktop 1GB RAM 80GB Windows XP SFF - No Sound from Headphones

Solving Problems 295
No sound from headphones
ENABLE DIGITAL MODE — Your speakers do not work if the CD drive is operating in analog mode.
1 Click the Start button, click Control Panel , and then click Sounds, Speech, and Audio Devices .
2 Click Sounds and Audio Devices .
3 Click the Hardware tab.
4 Double-click the name of your CD drive.
5 Click the Properties tab
6 Check the Enable digital CD audio for this CD-ROM device box.
ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or halogen lamps to check
for interference.
RUN THE SPEAKER DIAGNOSTICS
REINSTALL THE AUDIO DRIVER
CHECK THE DEVICE OPTION SETTING — Enter system setup and ensure that the Audio Controller option
is set to On. Exit system setup and restart your computer.
Enter system setup
RUN THE DELL DIAGNOSTICS
CHECK FOR SOFTWARE AND HARDWARE CONFLICTS
CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted into
the headphone connector.
DISABLE DIGITAL MODE — Your headphones do not work if the CD drive is operating in digital mode.
1 Click the Start button, click Control Panel , and then click Sounds, Speech, and Audio Devices .
2 Click Sounds and Audio Devices .
3 Click the Hardware tab.
4 Double-click the name of your CD drive.
5 Click the Properties tab.
6 Uncheck the Enable digital CD audio for this CD-ROM device box.