Troubleshooting Tools and Utilities 325
Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use Device Manager or the Hardware Troubleshooter to resolve the
incompatibility.
Microsoft
®
Windows
®
XP
To resolve incompatibilities using Device Manager:
1
Click the
Start
button and click
Control Panel
.
2
Click
Performance and Maintenance
and click
System
.
3
Click the
Hardware
tab and click
Device Manager
.
4
In the
Device Manager
list, check for devices that are incorrectly configured.
Incorrectly configured devices are indicated by a yellow exclamation point (
!
) or a red
X
if the
device has been disabled.
5
Double-click any device marked with an exclamation point to display the
Properties
window.
The
Device
status area in the
Properties
window reports the devices that need to be re-
configured.
6
Reconfigure the devices or remove the devices from the
Device Manager
. See the
documentation that came with the device for information on configuring the device.
To resolve incompatibilities using the Windows XP Hardware Troubleshooter:
1
Click the
Start
button and click
Help and Support
.
2
Type
hardware troubleshooter
in the
Search
field and click the arrow to start the search.
3
Click
Hardware Troubleshooter
in the
Search Results
list.
4
In the
Hardware Troubleshooter
list, click
I need to resolve a hardware conflict on my
computer
, and click
Next
.