318 Troubleshooting Tools and Utilities
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Memory modules are detected, but a
memory failure has occurred.
• If you have one memory module installed,
reinstall it and restart the computer. (see
"
Memory
" for instructions on how to
remove and install memory modules.)
• If you have two or more memory modules
installed, remove the modules, reinstall
one module, and then restart the
computer. If the computer starts normally,
reinstall an additional module. Continue
until you have identified a faulty module
or reinstalled all modules without error.
• If available, install properly working
memory of the same type into your
computer.
• If the problem persists,
contact Dell
.
A possible graphics card failure has
occurred.
• If the computer has a graphics card,
remove the card, reinstall it, and then
restart the computer.
• If the problem still exists, install a
graphics card that you know works and
restart the computer.
• If the problem persists or the computer
has integrated graphics,
contact Dell
.
A possible floppy or hard drive failure has
occurred.
Reseat all power and data cables and restart
the computer.
A possible USB failure has occurred. Reinstall all USB devices, check cable
connections, and then restart the computer.
Light Pattern Problem Description Suggested Resolution
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